Translation and Interpretation Requests
Most schools in MNPS have an assigned Parent Outreach Translator. This staff member will take care of your translation and interpretation needs.
Submit requests for interpreters and written translations when …
- the school does not have an assigned translator for the language needed.
- the assigned interpreter is absent from work or not available.
- the requested time is outside of school hours. Submit your requests through the “Request an
Interpreter” link (see below).
- the document to be translated is a legal document, Exceptional Education form or report, or a
district-wide document.
Time-Sensitive Calls to Parents:
Please call our office at 615-259-8608, press 9.
We will be glad to assist you with your emergency call to a parent, such as an illness, injury, or serious
behavior issue or incident, etc.
Non-Urgent Parent Phone Calls
Please send an email to the translation staff with your request details, the language needed, and contact
information (names & numbers)
Translation of Documents
Email your requests with advance notice of 5 business days to
the translation staff. Send original, modifiable documents in electronic format (no pdf), and please
indicate the date by which your translation is needed. You may request multiple languages of a document
in one request.
Requests for Interpreters for Meetings or Events
Submit requests through the Request an Interpreter form 5 days in advance for events during school hours and with a 7-day advance notice for
events outside of school hours. A separate request is needed for each language.
Interpretation Services by Phone
When you have an emergency or an urgent situation and there is no interpreter to assist you, please use
our phone interpretation resource. The service we use is Stratus – Formerly OPI Services (Optimal
Phone Interpretation). Please work with the MNPS translation team as your first line of service before using the phone
interpretation service.
Please Email Questions to: